Software Application Specialist

Job Summary

The Software Application Specialist is responsible for managing the software applications within the facility. They utilize software applications to improve productivity, reduce costs, and make the best use of the business’s resources by supervising the installation, upgrading and daily maintenance of software applications, and assisting the personnel in the use of the system. This position reports to the Executive Vice President of Scranton Manufacturing.

Essential Job Functions

  • Provide training and assistance to users on software applications through the development of knowledge of software application limitations, implementation, and support principles.
  • Plan, organize, and instruct users in software application in various departments with differing needs of utilization.
  • Communicate effectively with software users and management team.
  • Establish long-range objectives and specifying the strategies and actions to achieve them.
  • Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces.
  • Store, retrieve, and manipulate data from software application for analysis of system capabilities and requirements.
  • Demonstrate familiarity with project management principles and the application to production facility processes.
  • Understanding principles of information system troubleshooting.
  • Communicated recommendations to IT for review.

Knowledge, Skills, and Abilities

  • Bachelor’s degree in advanced technology or business administration, or a combination of production experience and education.
  • Proficient with computers and computer software including, word, excel, data entry and information processes.
  • Experience with Sage, Mas 90, SolidWorks, BySoft, ProNest a plus!
  • General knowledge and experience with database management.
  • Ability to read and understand technical documents.
  • Ability to communicate technical information to a non-technical audience.
  • Excellent people manager, open to direction and collaborative work style with the commitment to get the job done.
  • Excellent interpersonal skills and a collaborative management style.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

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